This ‘User Agreement’, which is intended to be a legally binding contract between you and us, contains the following:
- Website Terms of Use: this governs the access and use of the Website.
- Privacy Policy: this governs the use of your personal information we collect.
You agree that you are of legal age to enter into binding contracts, have read, understood and are bound by the User Agreement. If you do not want to be bound by this User Agreement, you should not use this Website or conduct any sale/purchase transaction.
References to “you”, “User” shall mean the end user accessing the Website, its contents and using the Functionalities offered through the Website, “Training Providers” mean independent third party training/service providers or merchants, and “we”, “us” and “our” means “Cherryskillz Learning Private Limited”, an Indian Company, having it’s registered office in Bangalore.
We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
Information we collect
Contact information. When you use our website, we collect your personal information which is provided by you.
Our primary goal in doing so is to provide you a safe, smooth and hassle free & customized experience. This also enables us to deliver services and features that most likely match your needs, and to customize our Website to make your experience richer, safer and easier.
Payment and billing information. We might collect your billing name, billing address and payment method when you buy a ticket (service). We use online payment gateway partner for safe, secure, hassle-free transaction.
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Cherryskillz Learning Private Limited.
Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, , or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Other information. In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. In most cases we highlight which fields are required and which fields are optional. We may automatically track certain information about you based upon your behaviour on our website. We use this information to do internal research on users’ demographics, interests and behaviour to better understand, protect and serve our users. This information may include the URL that you just came from, which URL you next go to, your computer browser information.
If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
What information gets collected
Information you provide us. We collect information directly from you when you register for an event or buy tickets / service. We also collect information if you post a comment on our websites or ask us a question through phone or email.
Information collected automatically / passively. We use browser cookies and web beacons or technologies for collecting information about your usage of our website. Cookies can help us provide information that is targeted to your interests. Most cookies are “session cookies”, meaning that they are automatically deleted at the end of the session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website. We do not control the use of cookies by third parties.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.
We use information to look at site trends and customer interests. We may use your information to make our website and products better.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we’ll enroll you in our newsletter.
We use information to send you transactional communications. We might send you emails or SMS or text you about your ticket purchase.
We use information as otherwise permitted by law.
Sharing of information with third parties
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Cherryskillz Learning Private Limited’s terms of use, or as otherwise required by law.
Third party sites
If you click on one of the links to third party websites or affiliated businesses, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
We endeavour to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
User Obligations
You agree and undertake to use the Website only to post and upload material that is proper. By way of example, and not as a limitation, you agree and undertake that when using the Website, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword;
- Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
- Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;
- Conduct or forward surveys, contests, pyramid schemes or chain letters;
- Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
- Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
- Violate any applicable laws or regulations for the time being in force in or outside India;
- Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein; and
- Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.
- Under no circumstance shall we be liable for any consequential, indirect or remote loss that you or your friends and family may suffer.
Usage Conduct
- You shall solely be responsible for maintaining the necessary computer equipments and Internet connections that may be required to access, use and transact on the Website.
- You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.
- You shall use this Website, and any voucher/coupons purchased through it, for personal, non-commercial use only and shall not re-sell the same to any other person.
Intellectual Property Rights
- You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to us without obtaining authorization from us.
- Notwithstanding the foregoing, it is expressly clarified that you will solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which may be accessible through your post, or any other content that you upload, transmit or store when using the website.
Governing Law
- These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles, and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Bangalore, India.
Refund & Cancellation Policy
- For E-learning courses, raise a refund request within 10 days of purchase of course.
- For Instructor Led Classroom Training, raise refund request within 15 days of the start of the program.
- We and our partners, reserve the right to postpone/cancel a training, or change the location due to insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc).
- In case it’s cancelled from our side, 100% refund will be paid to the delegate.
- If a cancellation is done by the delegate 15 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate. If a cancellation is done by a delegate within 15 days (or less) of the event, no refunds will be made. In such cases, we suggest the delegate to join a future batch.
- Note: All refunds will be processed within 10 working days after the refund request is approved by us.
- Refund Request due to quality of trainer, training venue, training material etc.: Any such requests should be sent to skillzylearning@gmail.com on the 1st day of the training itself. If the participant attends all the days of training, and then report of quality issues, such refund requests will not be entertained.
Disclaimer
- Cherryskillz Learning Private Limited does not store or keep credit card data in a location that is accessible via the Internet.
- Cherryskillz Learning Private Limited shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
Updates to this policy
We are customer centric organisation and always value the trust you have in us. From time to time we may change our privacy practices without notice. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy.
By mere use of the Website, you give your consent to our use and disclosure of your personal information in accordance with this Privacy Policy.